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Our physical space will be CLOSED soon for renovations! Please visit our EVENT PAGE for details.

Shipping Policies

General

Shipping is calculated automatically through Canada Post, and is based on location and weight. 

At checkout, you will see a list of shipping and pricing options before having to process your order. 

Free Shipping

We now offer free shipping to Canada and the Continental United States for orders of $200 or more (pre-tax):

  • Free shipping to Canada: Expedited Parcel (takes up to 14 business days, tracked and insured up to $100)
  • Free shipping to the Continental US: Tracked Packet USA (takes up to 14 business days, tracked and insured up to $100)

For higher speed/trackable shipping options, please opt for one of our other paid shipping services. 

Policies

Unfortunately, we cannot be responsible if your package doesn't arrive, is lost in the mail, or shows up late. You will need to contact Canada Post directly for more information if you experience any delays or issues. 

Special Requests

Please add a special note to your online order if you would like any additional services (such as requiring a signature for drop off, adding insurance, or tracking where applicable), and we will contact you for the additional fees that apply. 

Shipping Speed

Your order will arrive based on the specific shipping method you've selected. We do our best to drop packages off to the post office daily after our shop closes at 7pm (between Monday - Friday). 

For other frequently asked questions, please visit our FAQ page.